Focal Person to address the complaints of PEPs

S.No Name Designation Department Direct Number Mobile Number email ID
1 Mariam Hussain Head - CMU/ LOU CS&Q 021-34321772 3008212815 mariam.hussain@silkbank.com.pk
2 Rabbiyah Shaikh Asst. Manager- CMU CS&Q 021-34321612 3456048395 rabbiyah.shaikh@silkbank.com.pk
3 Asim Ghouri Asst. Manager -CMU CS&Q 021-34321612 3312425073 asim.ghouri@silkbank.com.pk

SBP Special Unit to address complaints of PEPs

A special unit of the Consumer Protection Department (CPD) of SBP will look into the issues not resolved by banks/DFIs.
The contact details of the unit are given below:

The Joint Director

Special Unit, Consumer Protection Department,
State Bank of Pakistan,
I.I. Chundrigar Road Karachi
Phone number: 021-99221935
Fax number: 021-99218160
Email address: CPD.HelpDesk@sbp.org.pk

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