FAQs
ATo activate your Debit Card, please go to the SilkMobile application and select Card Activation. Or visit any nearby Silkbank ATM or contact our helpline at 021-111-100-777 for a step-by-step guide.
ATo change your ATM PIN, please visit any nearby Silkbank ATM or contact our helpline at 021-111-100-777.
AContact our helpline 021-111-100-777 and talk to the Customer Representative.
AIn some countries, the Visa Debit Card is enabled by default for international transactions. For confirmation or further activation, contact our helpline at 021-111-100-777.
AYes, please call our helpline at 021-111-100-777 or visit any nearby Silkbank branch.
AYes, please call our helpline at 021-111-100-777 or visit any nearby Silkbank branch.
AGo to the SilkMobile application:
• Click on the "Guard Your Card" option to temporarily block your card.
• Call our helpline at 021-111-100-777.
AGo to the SilkMobile application:
• Click on the "Guard Your Card" option to temporarily block your card.
• Call our helpline at 021-111-100-777.
ACall our helpline at 021-111-100-777 for complete instructions.
