Silkbank logo
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Profile of the Bank

Vision

Benchmark of Excellence in premier banking

Mission

To be the leader in premier banking, trusted by customers for accessibility, service & innovation; be an employer of choice creating value for all stakeholder.

Values

Silkbank prides itself in being a conscientious and responsible corporate citizen with a commitment to the development of Pakistan. At Silkbank our employees are encouraged to give back to society and we have made concerted efforts towards the development of healthcare, education and constructive, character building sports activities in the underdeveloped segments of our country.

Vision
Benchmark of Excellence in premier banking
Mission
To be the leader in premier banking, trusted by custom...

Core Values

customer focus
Integrity
Teamwork
creativity
Meritocracy
Humility

Status of the Company

Silkbank is a premier financial institution in Pakistan, providing top-notch banking solutions to its customers, having a strong network of 105 branches in 29 cities across the country with its head office in Karachi. In 2008, the transformation of Saudi Pak bank into Silkbank Limited marked the beginning of a successful journey, following the acquisition of a majority stake by a consortium of financial institutions, including the International Finance Corporation (IFC).

Since its inception, Silkbank has been on track to become a benchmark of excellence in premier banking and has consistently prioritized customer satisfaction with its brand promise, "Yes we can". Service is the hallmark of everything we do at Silkbank. In 2020, Silkbank was recognized by the International Bankers Award for the best innovation in retail banking.

From personal to corporate banking, Silkbank has the expertise to meet our customers` financial needs. From savings and current accounts to loans and investments, including various credit card variants, we offer a wide range of products and services to help you achieve your financial goals. We offer unique current and saving account products with the right mix of features that cater to the diversified needs of our clients.

We have a wide range of consumer products such as Credit Cards, Ready Line and Personal Loans. Our product range of Visa Credit Cards and Mastercard Credit Cards offer exclusive features and benefits to customers, making Silkbank Cards “the most preferred Credit Cards” in the industry. Customers have the option to choose between cashback and reward cards. Customers can also personalize their credit cards by uploading the image of their choice on the card.

Silkbank Ready line is an evergreen personal running finance facility for customers to access funds quickly at the time of need while through Personal Loans, customers can meet their upfront financial needs and pay the loan back in easy monthly installments later.

With a focus on digital transformation, Silkbank is committed to providing seamless banking experiences through cutting-edge technology and exceptional customer experience. Our digital channels provide customers with ease of performing many banking transactions on the go. At Silkbank, we are committed to providing the best-in-class products and services to all the segments we serve.

Company Registration Number & National Tax Number

Company Registration Number: 0032314
National Tax Number: 0816469

Address of Registered Office

Silkbank Limited
13-L, F-7 Markaz, Islamabad.
Direct Tel: (051) 26080-26-27-28,
PABX: (051) 26080-77-78-79 Ext: 111
Fax: (051) 26080-29
Email: companysecretary@silkbank.com.pk
Website: www.silkbank.com.pk

Address of Head Office

Silkbank Head
Office:

Grount - 2nd Floor No. 13 Com 3 Mall Bilawal Chorangi, Near B.B.Q Tonight Block 6 KDA Scheme #5, Clifton 75600. Karachi, Pakistan. UAN: 021-111-00-7455

Silkbank E-mail &
Dropboxes

You may share your comments with us by e-mailing atinfo@silkbank.com.pkor placing notes in the dropboxes in the branches and ATM vestibules.

Silkbank Phone
Banking:

You can contact our Silkbank Phone Banking 24-hours a day at 021-111-100-777. If you are calling from outside Pakistan, please dial +92-21-35205565

Silkbank Complaint
Management Unit:

You can write to us at: Complaint Management Unit, Silkbank Limited 2nd Floor, Hussain Center Shahrah-e-Faisal, Karachi

For any enquiries, suggestions and complaints, please click here.

Address of Branch Offices

Addresses of Branch Offices

Associated Company

 Associated Company logo
www.spiinsurance.com.pk

Consortium Partners

On March 31, 2008, a Consortium comprising of IFC, Bank Muscat, Nomura International and Sinthos Capital led by senior banker Mr. Shaukat Tarin acquired the Bank. The website links of sponsors of the Bank are given below:

Consortium Partners Of Silkbank - 1

A member of the World Bank Group, fosters sustainable economic growth in developing countries

Consortium Partners Of Silkbank - 2

A leading investment bank with network in over 30 countries and total assets of USD 221B. Recently acquired Lehman Brothers in Asia and Europe.

Consortium Partners Of Silkbank - 3

Largest bank of Oman with assets of over USD 15 billion, having significant presence in the Middle East.

License of The Bank

License of The Bank